From Posts to Practice:

Social Media Perspectives on AI in Patient Care

March 31, 2026 at 12pm ET

1 hour CEU credit (approval pending)

Description

Artificial intelligence is rapidly integrating into EPIC and other electronic health records, reshaping how patients experience care. At the same time, social media has become a powerful space where patients, families, and clinicians share their hopes, concerns, and questions about AI in healthcare.

This session will explore how social media discussions can inform the design and implementation of AI tools in patient-facing care. We will examine how AI in EHRs can enhance care coordination, patient-provider communication, and access to services that address both medical and health-related social needs.

Key Topics

• Integration of AI with EPIC and other EHRs to reduce care fragmentation
• Insights from social media analysis on trust, expectations, and concerns
• Integrating medical and social care records to support patient-and-family-centered care
• Digital health literacy, user-centered design, and ethical implementation
• Strengthening connectedness across the care continuum using AI

Learning Objectives

1. Identify how AI and emerging technologies in EHRs support patient-centered care and access, as reflected in social media discussions.
2. Interpret social media trends and public sentiment around AI in patient care and EHRs, focusing on digital health literacy and patient-provider communication.
3. Assess ethical, practical, and social media-informed factors influencing the adoption of AI tools in EHRs aligned with patient and family needs.

Register

Questions?
engagement@hcea-info.org