Title: From Posts to Practice: Social Media Perspectives on AI in Patient Care
Learning Objectives
1. Identify how AI and emerging technologies in EHRs support patient-centered care
and access, as reflected in social media discussions.
2. Interpret social media trends and public sentiment around AI in patient care and
EHRs, focusing on digital health literacy and patient-provider communication.
3. Assess ethical, practical, and social media-informed factors influencing the adoption
of AI tools in EHRs aligned with patient and family needs.
Description
This session will explore how artificial intelligence is transforming patient-facing care
through integration with EPIC and other electronic health records. It will review how AI
enhances care coordination, patient-provider communication, and access to services
that address medical and health-related social needs. Attendees will gain insights into
public sentiment and engagement with AI in healthcare through social media analysis.
The session will highlight how integrating medical and social care records can support
patient-and-family-centered care approaches. Key concepts in digital health literacy,
user-centered design, and ethical implementation of patient-facing technologies will be
discussed. Lastly, the session will demonstrate how AI can reduce care fragmentation
and strengthen connectedness across the care continuum.
