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Writer-Medical Sr/Project Mgr
Business / Administration Full Time Greater Salt Lake area Central Offices
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in healthcare. And it's realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.
Being a part of Intermountain Healthcare means joining with a world-class team of over 36,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: Helping people live the healthiest lives possible.
Our patients deserve the best in healthcare, and we deliver.
This position is responsible for planning, researching, writing/editing, managing, and executing provider and patient education materials and projects for multiple media to support Intermountain's system-wide goals and initiatives. Serves as participant, consultant, and/or leader to designated clinical teams to produce and promote use of evidence-based, educationally excellent products. Helps establish and promote system-wide quality standards for provider and patient education.
Essential Job Duties
- Conducts editorial research: retrieves current national standards, recent research, regulatory and legal requirements to support and supplement content from local clinical experts.
- Writes, analyzes, integrates, organizes, and edits materials based on large amounts of disparate data from multiple sources. Applies expert knowledge in sequencing, established stylistic rules, correct grammar and spelling, and consistency of tone and style to achieve educational objectives. Develops a variety of educational materials for clinicians and the general public, including booklets, brochures, web copy, posters, presentations, articles, videos, training materials, etc.
- Edits and proofreads to ensure technical accuracy, readability, usability, and persuasiveness. Reviews and revises materials to ensure consistency with other relevant, system-wide standards and practices. Proofs and approves final copy for assigned projects.
- Provides leadership by championing evidence-based education and publications practices in the organization. Stays abreast of research and practice in communication, education, and health literacy. May develop job tools to help ensure quality within the department and the organization (templates, standards, style guides, review sheets, etc.). May serve as a consultant for other system-wide initiatives with important educational components or needs (e.g., e-learning, health literacy, patient safety, etc.). May facilitate teaching sessions, write articles, provide reviews of materials, and mentor other developers, etc., to improve knowledge and skills at all levels of the organization. May work with system experts to design and conduct studies that measure the effectiveness of the department's educational materials.
- Cultivates effective relationships with internal customers, including clinical leaders, administrators, and frontline staff. As a Project Manager, this position:
- 1. Creates project proposals, plans, and project reports outlining audience needs, publication parameters, time frames, resource requirements, and measures of effectiveness.
- 2. Guides materials through the development and production process. Performs all necessary actions to help move assigned projects forward, including writing, research, and communication functions. Plans and coordinates reviews, including identifying and/or assembling review teams with appropriate authority, perspective, and expertise. Facilitates agreement and communication among reviewers and other project stakeholders.
- 3. Communicates with key stakeholders regarding projects as appropriate via one-on-one meetings, telephone calls, e-mail messages, presentations to teams and committees, etc. Provides appropriate and effective advice to project leaders and teams through all phases of project.
- Benefits Eligible: Yes
- Shift Details: M-F, days
- Department: Patient and Provider Publications
- Bachelor's degree in a writing-related field (Journalism, English, Communications, etc.) or a clinical/health-related field (nursing, pharmacy, health education, life sciences) that included writing-intensive coursework. Education must be obtained through an accredited institution. Degree will be verified.
- Five years of experience in medical or technical writing, including writing for both general public/patients and technical/business audiences.
- Five years of project management experience, with proven record of accomplishment both as a participant, consultant, and/or leader in complex organizational projects.
- Excellent writing, editing, and information design skills, as well as attention to detail with demonstrated ability to translate complex information into clear, persuasive, and actionable materials.
- Demonstrated proficiency with computer systems and tools including word processing, spreadsheet, presentation, and desktop publishing applications.
- Demonstrated proficiency in medical and scientific information retrieval.
- Knowledge of medical terminology and medical writing conventions, including use of abbreviations, citations, etc.
- Demonstrated excellent verbal and written communication skills and data analysis skills; ability to communicate tactfully and clearly with professionals at all levels.
- Experience in a role requiring creativity, initiative, patience, and the capacity to think strategically to shepherd projects to success in the organization.
- Proven ability to work independently and productively with minimal supervision and direction, and to manage multiple assignments under deadline, with ability to deliver concrete results.
- Seeing, manual dexterity.
- Certification from professional organizations such as the American Medical Writers Association (AMWA), Council of Biology Editors, or equivalent.
- Master's degree, or seven years of experience writing for medical/technical and lay aduiences.
- Experience and skill in electronic resource development, including web content or e-learning development, electronic template development, and creation of style guides.
- Experience in, or broad working knowledge of, the healthcare industry.
- Advanced experience with Microsoft Office, Adobe InDesign, and Windows applications.
All positions subject to close without notice. Intermountain Healthcare prohibits discrimination on the basis of race, ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran status, disability and/or genetic information.
Working Hours: 40
Primary Work Location: Central Offices
Expertise: Business / Administration
Job Type: Full Time
Location: US-UT-Salt Lake City
Manager, Patient and Provider Publications
Intermountain Healthcare | Central Office
36 South State Street, 9th floor NE
Salt Lake City, UT 84111
O: 801-442-3164; C: 801-455-7006
This page updated 12/5/18